In 2019, we changed the way our VIP discount works.
If you are a VIP, you will get 10% off all regular-priced merchandise only.
Regular-priced only = you will not receive an extra 10% off of already discounted merchandise.
Merchandise only = the discount applies to apparel only. It will not apply to add-on items like gift bags or donations.
If you purchased regular-priced items and the VIP discount still didn't apply, please contact customer support.